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Please follow these instructions and guidelines to place your order with us.

DOWNLOAD ORDER FORM AND PRICE LIST

Download the Microsoft Excel® Dairy Order Form.

Enrolled in Enlight™?

If you are a Holstein producer, you may place your order online at www.enlightdairy.com.

Click here for more information on the CDCB fee structure for genomic testing of U.S. females.

COLLECTING DNA

Order DNA Collectors

Watch Sample Collection Videos

Collecting a high-quality sample is the first step to receiving accurate genomic results. Find out more here.

FAQs

Find common questions about the Zoetis Genetics ordering process here. If you’re still having trouble, please contact us at 877-233-3362 and we’ll be glad to help.

FIRST TIME CUSTOMER?

New to Zoetis Genetics? Please give us a call at 877-233-3362 so we can walk you through available options.

INTERNATIONAL ORDERS

Please contact our customer service team at 877-233-3362 or genetics.us@zoetis.com to verify our laboratories are approved to conduct DNA tests within your respective country.

SEND FORM AND SAMPLES

Mail your order and testing kit samples to:

Zoetis Genetics
333 Portage Street, Building 300
Kalamazoo, MI 49007-9970

Please email completed form to:

genetics.us@zoetis.com

Click here for a calendar of sample submission and customer reporting timelines.

DNA COLLECTIONS

Taking a high-quality sample is the first step to receiving accurate genomic results. A variety of samples, including hair, blood and tissue samples, are accepted for genomic testing. Learn more about taking the best sample by reading instruction guides or watching the videos on proper sample collection.

BLOOD CARD COLLECTION

Blood sampling: Blood collector cards. (PDF) Blood samples are accepted for all ages of animals and recommended for animals younger than four months of age.

ALLFLEX TISSUE SAMPLE COLLECTION

Finding your tag and TSU numbers. (PDF) A simple, multistop process to finding your tag/TSU numbers.

Tissue Sample Technology. (PDF)

HAIR SAMPLE COLLECTION

How to collect high-quality root samples. (PDF) Collecting good hair root samples is crucial for reliable test results because bulbs are a reliable source of DNA.

FAQS

Find answers to common questions about the Zoetis Genetics ordering process here. If you are still having trouble, please contact us at 877-233-3362 and we'll be glad to help.

How do I order Test Collectors?

Please visit www.geneticsorderform.com or call 866-267-9114. Holstein producers using Enlight™ can order test collectors within Enlight at www.enlightdairy.com.

Where do I send my samples?

Please mail your order testing collector samples to:

Zoetis Genetics, 333 Portage Street, Building 300, Kalamazoo, MI 49007-9970.

Who is my rep?

Please contact Zoetis Genetics at 877-233-3362 to be put in touch with the Zoetis Field Representative in your area.

VIEW MORE FREQUENTLY ASKED QUESTIONS

CONTACT US

1-888-963-8471

We are Mon–Fri, 8:30am–8:00pm ET

email to productsupport@zoetisus.comproductsupport@zoetisus.com

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