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Zoetis US Head Office
10 Sylvan Way
Parsippany, NJ 07054
United States

Contact Zoetis

Zoetis customer service is here to answer your questions and provide support.

1-888-963-8471
Available Monday - Friday, 8:30 am - 8:00 pm ET.
OPEN: 00:00:00 EST
It is 00:00:00 ET in our office.
CLOSE: 00:00:00 EST

VETSCAN® Diagnostic Instruments

1-800-822-2947
Zoetis US Head Office
10 Sylvan Way
Parsippany, NJ 07054
United States

How can we help you today?

Pet owner?

Adverse reaction? 1-888-963-8471 Prompt 2
Pet care rewards: Email, or Call 1-855-749-7274

Are you a pet owner looking for the Zoetis Petcare Rewards program? Click here.

Customer service

1-888-963-8471

Option 1 Mon-Fri 8:30am-8pm EST

Option 1 Mon-Fri 8:30am-8pm EST

Place orders, track deliveries and ask questions about your account or our products and services.

Online tools:

Product Support

1-888-963-8471

Option 2 Mon, Tue, Wed, Fri 8:30 AM-7 PM EST, and Thu 9:30 AM-7 PM EST.

Option 1 Mon-Fri 8:30am-8:00pm EST

General product support and advice on adverse events, including human exposure.

Pet owner? Contact your veterinarian if treatment is required — we do not provide treatment recommendations.

Online tools:

Billing and Accounts

1-888-963-8471

Bills  Option 3  Mon-Fri 8:30am-8pm EST

Account  Option 8  Mon-Fri 8:30am-6pm EST

Manage your account, keep your details up-to-date and create an account to buy direct.

NOTE: Invoices arrive separately, 3-5 days after your product delivery.

Online tools:

Diagnostic Customer Support

1-800-822-2947

Option 3 followed by Option 1 Available Mon-Fri 9am-8pm EST

Contact us for general support related to the VETSCAN® family of products.

Diagnostic Technical Support

1-800-822-2947

Option 3 followed by Option 2 Available 24/7

Contact us for technical support related to the VETSCAN® family of products.

CONTACT US

1-888-963-8471

We are Mon–Fri, 8am–8pm ET

email to productsupport@zoetisus.comproductsupport@zoetisus.com

This site is intended for U.S. Animal Healthcare Professionals.

All trademarks are the property of Zoetis Services LLC or a related company or a licensor unless otherwise noted. ©2019 Zoetis Services LLC. All rights reserved.