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NEW! UPDATE EXISTING CASES

Now you can update existing cases with VMIPS using this link. This form is not intended to be used for reporting new adverse events or product complaints. You must have your case number available to utilize this form. For additional assistance or to report an adverse event or product complaint, please call us during normal business hours (M-F 9AM - 7PM EST) at 1-888-ZOETIS1 (963-8471).

REQUEST CONFIRMATORY TESTING

Take advantage of our free confirmatory testing service for the following Zoetis diagnostics and provide your clients with the most accurate results. To confirm test results for WITNESS® Heartworm, WITNESS® FeLV-FIV, WITNESS® FFH or DiroCHEK®, click here.

When you submit a sample for confirmatory testing through Zoetis Labs, you can expect a quick turnaround and top-notch customer service. Your sample will be tested the day it is received and results emailed and/or faxed within 48 to 72 hours.

ASK A QUESTION

Do you have a question about a Zoetis product? Click here to contact VMIPS.
(Please note that this form is not for reporting adverse events or product complaints; see below for more information on reporting these issues.)

You may also want to check our FAQs to see if we’ve already answered your question.

Zoetis provides U.S. pet owners with information pertaining to Zoetis products in accordance with the Food and Drug Administration (FDA)–approved prescribing information. Please refer to the full prescribing information for approved product labeling and important safety information.

REPORT A PRODUCT ISSUE OR ADVERSE EVENT

Pet owners: Zoetis cannot give medical advice directly to pet owners. Questions concerning your pet’s health and the use of our products should be discussed directly with your veterinarian.

CONTACT US

For additional assistance and to report an adverse event or product complaint, please call us during normal business hours at 1-888-ZOETIS1 (963-8471).