WE WANT YOU TO BE SATISFIED WITH OUR PRODUCTS
Satisfaction Guarantee for Simparica® (sarolaner): If a veterinarian or their client feels that Simparica® (sarolaner) Chewables aren’t providing sufficient flea and tick protection, please call our medical support team to discuss our Satisfaction Guarantee. We will work with you to ensure that you are satisfied with the performance of Simparica or we will refund the cost of your purchase. The Simparica Satisfaction Guarantee is available to any individual who has purchased Simparica from a veterinarian or via a veterinarian’s prescription from a Zoetis approved online distributor.* Click here for the Simparica Satisfaction Guarantee.
To initiate your request, contact your veterinarian, and let him or her know about your concerns.
If you are a veterinarian and are initiating the request on behalf of a client, please contact us for assistance.
IMPORTANT SAFETY INFORMATION:
Simparica is for use only in dogs, 6 months of age and older. Simparica may cause abnormal neurologic signs such as tremors, decreased conscious proprioception, ataxia, decreased or absent menace, and/ or seizures. Simparica has not been evaluated in dogs that are pregnant, breeding or lactating. Simparica has been safely used in dogs treated with commonly prescribed vaccines, parasiticides and other medications. The most frequently reported adverse reactions were vomiting and diarrhea. See full prescribing information