Shipping Cut-Off Times Update Due to COVID19

  • Given the unique challenges created by the COVID19 pandemic, we are instituting shift changes in our US Distribution Centers to enable enhanced segregation as well as flexibility for those impacted by school closings.  As a result, our “Cut-off Time” for Same Day Shipments will temporarily move from 4pm to 2pm local time.    Orders after 2pm local time will ship the next business day.
  • Zoetis US Supply Chain remains fully operational with sufficient inventory throughout our regional network.   From a Transportation and Delivery perspective,  both our inbound and outbound carriers are performing at full capability.  
  • Should you urgently need product next day, contact Zoetis Customer Service directly 1-888-963-8471.
  • Zoetis remains committed to our Colleagues and our Customers, recognizing this is an unprecedented and stressful time for everyone.   Working together, we will get through this and look forward to resuming normal operations as soon as possible.



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