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VETSCAN HM5 Hematology Analyzer

VETSCAN HM5 Color Analyzer Image

The HM5 is a fully-automated, five-part differential hematology analyzer displaying a comprehensive 22-parameter complete blood count (CBC) with cellular histograms on an easy-to-read touch-screen. Its reliable performance1, elegant design, ease-of-use, true database management capability, and minimal maintenance make it the optimal hematology system for veterinary clinics, research laboratories, and pharmaceutical and biotech companies.

Simple Operation

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  • Five-part differential on cat, dog, horse, cow, alpaca, llama, rhesus, macaque*, cynomolgus macaque*; three-part on 9 other species

    *Primate reference ranges are available for Research Use Only

    Flexibility to analyze 17 common species in your practice

    22 parameters, including direct eosinophil counts and eosinophil percentage

    Provides full CBCs analyses for even allergic and parasitic cases

    Three to four minutes to results

    Fast turnaround for each sample — run nearly 20 samples per hour in five-part mode

    Small, space-saving, elegant design with large touch-screen display

    Fits on nearly every clinic counter

    Advanced, integrated maintenance system

    Minimal maintenance facilitated by software reminders and step-by-step on-screen instructions

    On-screen patient results trending

    Easy patient monitoring over time

    Stores up to 5,000 records in database with simplicity, flexibility and usability

    Easy database backup and access

    50 μL sample size

    Allows analysis of low-volume samples and replicate runs for small or young animals

    Highly accurate, reproducible results comparable to reference lab analyzers1

    High confidence in results

    Eco-friendly, cyanide-free reagents

    Simplified, safe reagent handling

    USB and ethernet ports

    Easy loading of software upgrades or archiving of data

    Validated for peritoneal and synovial fluids2

    In-clinic fluid evaluation and therapy monitoring for inflammation, infection and oncology cases


    Connect with Practice Management Software and external printers using the USB ports and LAN port and/or the VETSCAN FUSE

    App-based platform

  • Weight
    12 kg (26.5 lbs)
    Power Requirements
    100-240 volts AC, 50-60 Hz; or 12 volts DC
    Reported Parameters
    22 parameters including WBC, LYM, MON, NEU, BAS, EOS, LYM%, MON%, NEU%, EOS%, BAS%, RBC, HGB, HCT, MCV, MCH, MCHC, RDW, PLT, MPV, PCT, PDW
    Sample Size
    50-microliters (5-part diff.)
    25-microliters (3-part diff.)
  • What technology does the VETSCAN HM5 utilize?
    The VETSCAN HM5 uses a combination of chemical differentiation and impedance technology to provide the 5-part WBC differential. With impedance technology, electrically neutral blood cells generate an electrical pulse as they each pass through an electronically charged aperture. Cell counts are determined by the number of pulses measured in a given volume of blood over a set period of time. The size of the pulse generated is directly proportional to the volume of each cell. This size discrimination, along with susceptibility to various lysing agents, distinguishes the cell types and provides basis for the 5-part differential. The size of the VETSCAN HM5 aperture was specifically designed to accommodate veterinary blood cells, thereby providing optimal differentiation.

    What type of sample is used?
    Hematology analyses require EDTA-treated blood (from lavender or purple top tubes containing potassium EDTA only). It is important to ensure that your sample is well mixed and contains optimal proportions of blood and EDTA. The following guidelines should be followed: Fill each tube at least half-full with blood to eliminate dilution errors. Thoroughly mix each sample by gently inverting the filled potassium EDTA sample tube by hand 10 to 15 times to avoid clot formation. If possible, run the sample immediately after mixing. If testing is delayed and the sample is placed on a rocker, be sure to mix it thoroughly again before analysis by gently inverting the tube 10 to 15 times. This ensures the homogeneity of the sample. Do not shake samples. Doing so can damage the blood cells, and can form micro-bubbles that will cause inaccurate results. Never use a rocker for samples smaller than 1.0 ml. Rockers do not mix samples. Feline samples frequently demonstrate platelet aggregations (clumps). Vortex mixing for up to 10 seconds can disaggregate these clumps with no adverse effect on the sample. Some practitioners find that collecting blood from the medial saphenous vein using a vacutainer minimizes platelet clumping.

    For further information on sample collection and handling, refer to our Tech Brief, "Sample Collection and Handling".

    What species are supported?
    Fifteen species are supported on the VETSCAN HM5. In 5-part differential mode: Dog, Cat, Horse, Cow, Alpaca and Llama. In the 3-part differential mode, currently validated species are: mouse, rabbit, rat, ferret, pig, goat, monkey, sheep and guinea pig.

    What maintenance is recommended for the VETSCAN HM5?
    What is the shelf-life of the VETSCAN HM5 hematology reagents?
    Shelf life is 24 months from date of manufacture. Open reagent packs should be used within 26 weeks (~5 months).

    What parameters are reported with the VETSCAN HM5?
    22 parameters complete blood with cellular histograms are provided:


    WBC: Total White Blood Cell Count Graphical WBC and EOS histograms provide added information about sample integrity and contents.
    LYM: lymphocytes and lymphocyte percentage
    MON: monocytes and monocyte percentage
    NEU: neutrophil and neutrophil percentage
    EOS: eosinophil and eosinophil percentage
    BAS: basophil and basophile percentage


    HGB: Hemoglobin
    HCT: Hematocrit

    RBC: Red Blood Cell count and indices:
    MCV: Mean Cell Volume
    MCH: Mean Corpuscular Hemoglobin
    MCHC: Mean Corpuscular Hemoglobin Concentration
    RDW: Red Cell Distribution Width
    Graphical RBC Histogram is included.


    PLT: Platelet, or thrombocyte, count and parameters:
    MPV: Mean Platelet Volume
    PCT: Platelet hematocrit
    PDW: Platelet Distribution Width
    Graphical Platelet Histogram is included.

    How can I avoid platelet clumping?
    Platelet clumping is a fairly common occurrence, especially in feline samples. This clumping may prevent accurate counting by both automated systems and manual slide counting. There are, however, a number of methods you may employ to minimize platelet clumping.

    Preventative Measures

    Draw sample from medial saphenous vein while the cat is held in a lateral recumbent position; stroke gently to reduce stress.
    Draw sample directly into EDTA tube (e.g. Monovette system) and mix thoroughly, immediately (or transfer immediately to EDTA tube from syringe and mix thoroughly).
    Even with these preventative measures, feline platelet clumping is not always avoidable but can be minimized.

    What are the power requirements needed to operate the system?
    The VETSCAN HM5 System requires 100-240 volts AC, 50-60 Hz or 12 volts DC. Abaxis recommends that the VETSCAN HM5 be plugged into a surge protector designed for use with a computer. Abaxis recommends the use of an uninterruptible power supply (UPS) if the VETSCAN HM5 will be used in an area prone to electrical surges or power outages.

    What is a blank and why is it needed?
    A blank measurement checks the cleanliness of the VETSCAN HM5 fluidics systems, and is used to establish a baseline for sample measurements. The results of a blank are used to determine if the background will affect the test results, and whether the analyzer needs cleaning or maintenance. A blank must be run every 12 hours. Each blank measurement remains valid for 12 hours of continuous operation, after which the analyzer displays "BLANK needed," and a new blank must be run. Acceptable blank measurement readings, which match the criteria below, must be accepted to reset the instrument.

    WBC <0.5 x 10e3 cells/μl
    HB <10 g/l
    RBC <0.05 x10e6 cells/μl
    PLT <25 x10e3 cells/μl
    EOS <0.1 x10e3 cells/μl

    I just changed my reagent pack and my VETSCAN HM5 still says the reagents are empty or out of date.
    The reagent status needs to be reset. Press Utilities, Maintenance, reagent status, change. This will reset the volume to 100% for the reagents and 0% for waste and change the install date to today's date.

    My VETSCAN HM5 has the message, "One or more of your reagent sensors has been disabled." What should I do?
    This message is informing you that one of the sensors used to detect the reagents flowing into the VETSCAN HM5 has been turned off. In order to achieve the most accurate test results, it is advised to turn on all the sensors and calibrate. To do this, select Utilities, Settings, Fluid Sensors. Ensure all the sensors are turned on by filling in the black box to the left of the sensor name; then calibrate the sensors.

    Can my data be saved to an external disk?
    The VETSCAN HM5 can store up to 5,000 complete test results in its internal database, results are stored chronologically by date and time. You can retrieve these results anytime. Data can be downloaded to a USB flash drive or a compatible data-management system.

    How many tests will I get from my reagent pack?
    The throughput of the reagent pack varies depending on the number of tests you run a day. The more tests run in a day, the more you'll get from your reagent pack. Clinics that typically run 3-6 tests a day typically receive 90-120 tests from their reagent pack. However, running extra cleaning, priming, and blanking will increase the consumption of the reagent pack, therefore decreasing the reagent pack yield. Properly maintaining the VETSCAN HM5 will help increase the yield of the reagent pack.

    What kind of external printer can I use with my VETSCAN HM5?
    For a current list of compatible printers, contact Technical Support or refer to your operators' manual for a complete list (see page 3-3).

    Can I use my VETSCAN HM5 to communicate with my lab management software?
    Please check with your practice management software supplier for updates/details.

    What is the purpose of the different reagents in a reagent pack?
    Diluent: Isotonic saline solution is used to dilute whole blood specimens and to rinse the analyzer's fluidic system between analyses.
    Rinse: Used to rinse the analyzer after a sample run.
    Cleaner: Used in the fluidic system cleaning process.
    Lyse: Used to create hemolysate for three-part WBC differential and for total WBC and HGB.
    Lyse2: Used to dilute whole blood and differentially lyse white blood cells, leaving eosinophils for the EOS count.

    How does it work?
    The VETSCAN HM5 Hematology System produces accurate cell counts based on impedance technology. It delivers a 22-parameter CBC analysis, including a 5-part WBC differential and four cellular histograms.

1 Zoetis Data on File, Study No. ABX-00137.
2 Brudvig JM, Swenson CL. Total nucleated cell and leukocyte differential counts in canine pleural and peritoneal fluid and equine synovial fluid samples: comparison of automated and manual methods. Veterinary Clinical Pathology 2015;44:570–9. doi:10.1111/vcp.12298

VETSCAN HM5 Demonstration

VETSCAN HM5 Overview

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