The Equine Immunization Support Guarantee
PROVIDING PEACE OF MIND THROUGH UNPARALLELED VACCINATION SUPPORT
Zoetis confidently stands behind its vaccines with the Equine Immunization Support Guarantee, the most comprehensive guarantee available. To be eligible for the Equine Immunization Support Guarantee, a horse must be vaccinated by a veterinarian with a qualifying Zoetis vaccine. If the horse exhibits clinical signs for a corresponding equine disease for which he was vaccinated, Zoetis will help cover the diagnostic investigation to determine the cause of illness. If diagnostics confirm disease, Zoetis will also cover ancillary diagnostic and therapeutic charges up to $5,000.
All products within the FLUVAC INNOVATOR® and WEST NILE-INNOVATOR® lines of vaccines from Zoetis are covered under the Equine Immunization Support Guarantee at no additional cost to the horse owner or veterinarian. Specific diseases covered by the Equine Immunization Support Guarantee include:
- Equine influenza
- Equine rhinopneumonitis (respiratory) caused by equine herpesvirus types 1 (EHV-1) and 4 (EHV-4)
- West Nile
- Eastern equine encephalomyelitis (EEE)
- Western equine encephalomyelitis (WEE)
- Venezuelan equine encephalomyelitis (VEE)
If a horse is exhibiting clinical signs of disease, the veterinarian simply needs to contact Zoetis Veterinary Medical Information and Product Support (VMIPS) at 1-800-366-5288. Zoetis will work with you to begin immediate diagnostic work.
Additional Vaccine Assurance
- Power Failure Protection
If a power failure affects Zoetis equine vaccines in your refrigerators, contact your Zoetis representative or Zoetis Customer Service at 1-888-ZOETIS-1 (1-888-963-8471) to request complimentary replacement of the vaccines.*
- In-Stock Performance
Consistent availability is just as critical as high quality. Back orders can cause real headaches for you and your team. You can trust we will be ready to ship the equine vaccines you need when needed.
- Veterinary Medical Information and Product Support (VMIPS)
Zoetis offers on-call support from a professional team of veterinarians, veterinary technicians, and product support specialists with extensive equine veterinary practice experience and product knowledge. Contact VMIPS at 1-800-366-5288.